Flooding and Water Damage Restoration in Lackawanna, NY

SERVPRO of The Southtowns has proudly served the City of Lackawanna and its residents for over 25 years. We're Western New York's leading water damage restoration and repair team for a reason - we get the job done right. From small basement leaks to major sump pump backups, sewage overflows and flood events, we can help - call 716-646-6684 today.

We work with insurance!

Water damage is stressful - we make it it easier by working closely with your and your insurance carrier. If you've put in a claim to deal with your damage, we can help to move the restoration and reconstruction process forward. We even maintain partnerships with a variety of insurance companies, including:

  • Chubb
  • Cincinatti Insurance
  • Erie Insurance
  • Farmers Insurance
  • Hanover Insurance
  • Mercury Insurance
  • MetLife
  • Homesite
  • Nationwide
  • State Farm
  • The Hartford
  • Travelers
  • And more!

Estimate Policy

99% of the time, we offer free estimates for water damage. If you're concerned about cost, call us at 716-646-6684 so we can scope out the job. Even if you don't end up working with us, you'll have a scope of work that you can trust and use as a comparison as you try to find a restoration team. 

Our 24/7 Response Guarantee

We respond to emergencies in Lackawanna 24/7/365. Even if it's 3am on Christmas, we'll be on-site within 4 hours to provide emergency services. Call 716-646-6684 today.

SERVPRO of The Southtowns

Water or Flood Damage? Call Us Today – (716) 646-6684

24-Hour Emergency Water Removal Service

Flooding and water emergencies don’t wait for regular business hours and neither do we. We provide emergency water restoration services 24 hours a day, 7 days a week – including all holidays. Lackawanna residents can expect an immediate response time, day or night.

Faster To Any Size Water Emergency

When water damage strikes, a fast response is critical. Day or night, Lackawanna residents and business owners can expect us to respond immediately to your water emergency.

Highly-Trained Water Restoration Specialists

As water damage specialists, we have the experience, expertise, and the advanced training that enables us to get your property dried quickly and thoroughly. We use scientific drying principles and provide validation and documentation that your property is dry and the job is complete. Learn about our water damage training and certificates.

Locally Owned and Operated

We live and work in this community too; we might even be neighbors. As a locally owned and operated business, SERVPRO of The Southtowns is close by and ready to respond to your flood or water damage emergency. We are proud to be an active member of the Lackawanna community and want to do our part to make our community the best it can be.

We are proud to serve our local communities:

Our Restoration Process

Every water damage event is a little different and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.

1.  Emergency Contact

When you call us, our consultant will guide you through several questions that will help us respond to your water emergency more quickly and efficiently. This initial contact is an important part of a fast, effective restoration.

2. Inspection and Damage Assessment

We determine the scope of your water damage at this stage is crucial to developing a plan of action. We inspect and test the damaged area to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

3. Water Removal / Water Extraction

The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property which helps prevent secondary water damage and mold growth.

4. Drying and Dehumidification

We use specialized equipment to remove the remaining water which is harder to access. Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

5. Cleaning and Sanitizing

Water damage also affects your belongings, like furniture, clothing, and personal items. We can clean restorable items using a number of specialized cleaning techniques. We also disinfect with antimicrobial treatments and remove odors using industrial air scrubbers and fogging equipment.

6. Restoration

The last step is restoring your home or business back to its pre-water damage condition. The restoration step can be relatively minor, such as replacing a few drywall panels, or could include major reconstruction, such as rebuilding entire rooms of a home or business.

The Trusted Leader in Water Restoration

You can trust SERVPRO of The Southtowns to understand your water emergency and quickly respond with the equipment and trained professionals you need right now. SERVPRO recognizes how troubling a water loss can be for a homeowner. Give us a call at (716) 646-6684 and we can answer any questions you have. SERVPRO can help restore your home, making it “Like it never even happened.”

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