Flooding and Water Damage Restoration in Lackawanna, NY

SERVPRO of The Southtowns has proudly served the City of Lackawanna and its residents for over 25 years. We're Western New York's leading water damage restoration and repair team for a reason - we get the job done right. From small basement leaks to major sump pump backups, sewage overflows and flood events, we can help - call 716-646-6684 today.

We work with insurance!

Water damage is stressful - we make it it easier by working closely with your and your insurance carrier. If you've put in a claim to deal with your damage, we can help to move the restoration and reconstruction process forward. We even maintain partnerships with a variety of insurance companies, including:

  • Chubb
  • Cincinatti Insurance
  • Erie Insurance
  • Farmers Insurance
  • Hanover Insurance
  • Mercury Insurance
  • MetLife
  • Homesite
  • Nationwide
  • State Farm
  • The Hartford
  • Travelers
  • And more!

Estimate Policy

99% of the time, we offer free estimates for water damage. If you're concerned about cost, call us at 716-646-6684 so we can scope out the job. Even if you don't end up working with us, you'll have a scope of work that you can trust and use as a comparison as you try to find a restoration team. 

Our 24/7 Response Guarantee

We respond to emergencies in Lackawanna 24/7/365. Even if it's 3am on Christmas, we'll be on-site within 4 hours to provide emergency services. Call 716-646-6684 today.

SERVPRO of The Southtowns

Water or Flood Damage? Call Us Today – (716) 646-6684

24-Hour Emergency Water Removal Service

Flooding and water emergencies don’t wait for regular business hours and neither do we. We provide emergency water restoration services 24 hours a day, 7 days a week – including all holidays. Lackawanna residents can expect an immediate response time, day or night.

Faster To Any Size Water Emergency

When water damage strikes, a fast response is critical. Day or night, Lackawanna residents and business owners can expect us to respond immediately to your water emergency.

Highly-Trained Water Restoration Specialists

We are water damage specialists. We get started quickly to get your property dry and back to pre-water damage condition. We use advanced water removal and drying equipment and scientific drying principles to get you property dry quickly, including documenting the drying process to validate your home or business is ready. Learn about our water damage training and certificates.

Locally Owned and Operated

SERVPRO of The Southtowns is locally owned and operated so we are part of this community too. When you have a flooding or water emergency, we’re already nearby and ready to help. We take pride in being a part of the Lackawanna community and want to do our part in making our community the best it can be.

We are proud to serve our local communities:

Our Restoration Process

Every water damage event is a little different and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.

1.  Emergency Contact

The restoration process begins when you call us. Our consultant will guide you through the crisis and may ask several questions to help us better understand the equipment and resources that may be needed.

2. Inspection and Damage Assessment

We carefully inspect your property’s water damage, determining the type of water damage and the areas affected. This is a crucial step to creating an effective plan of action that will result in a successful restoration.

3. Water Removal / Water Extraction

Typically, hundreds or thousands of gallons of water are removed using our powerful pumps and vacuums during the water removal process. We start this process as soon as possible to minimize further damage and to help prevent mold growth.

4. Drying and Dehumidification

After the bulk of the water has been removed, we use specialized equipment to target the water that’s harder to access. Our Professionals use less intrusive, scientific drying methods to draw the remaining water and moisture from your property with air movers and dehumidifiers.

5. Cleaning and Sanitizing

We clean, repair, and disinfect all of the restorable items and structures that were damaged by the water. We are adept at cleaning contents using a number of techniques. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

6. Restoration

Restoration is the process or restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet or may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

The Trusted Leader in Water Restoration

SERVPRO of The Southtowns understands your water crisis and is ready to respond with the right tools and crew. As a leader in the water restoration industry, SERVPRO is a trusted friend, standing by and ready to help you when a water emergency happens. We know that when water damage affects your home, it can be upsetting. Let us answer any questions you have at (716) 646-6684. We are ready to make this situation “Like it never even happened.”

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