What our Customers say...


"The most professional and highest quality work done on/in our home. And it's being compared to work of VERY good contractors!" 

"I would recommend this SERVPRO office to anyone in need of their services. We were out of town for much of the work. We were kept informed of the entire process, when to expect completion and had all our questions answered in a very timely manner. All in all, it was an excellent experience for an unfortunate occurrence."

"Your crew lived up to the adjuster's statements. They were excellent, polite and wonderful to work with. I couldn't be happier!"

"The guys were very nice and super friendly. My 3 year old is going to miss having them around."

"I was pleased that SERVPRO came when I asked and worked with my work schedule. Thank you so much."

"I am very impressed with your crew. They were polite, professional and great. Great job"

Everyone was very polite, courteous, and thorough. Thank you for making this damage repair easy!

A pleasure to work with, had all the equipment to finish complete the job. They came out quickly, accommodated my schedule to work after hours, and completed the job start to finish including reconstruction! 

Chuck and Devin are very professional and courteous young gentleman. They were very cautious and cleaned up after themselves. I can tell a schmuck and Devin and Chuck are not schmucks. 

Awesome job! Extremely grateful! They were kind, professional, and discreet, going above and beyond in everything. 

Everyone from the top down was excellent. I am very happy with the work AND the attitudes. GREAT TEAM WORK!

Thank you for your prompt response during a stressful time. The crew did a great job. 

Thank you! Pleasure to work with your company. 

This was a wonderful experience! Feel free to use me as a reference. 

Everyone was more than helpful and polite. Thank you!

We have been VERY impressed with our experience as a whole. We would HIGHLY recommend your company!

I would only use or recommend this franchise since service and performance was excellent. May you always stay in business so if I need you, you are there for me!

Thank you for treating my wife with respect and not as just another customer or intangible claim that comes across your desk. You were genuine in your conversations with her and followed through, doing what you said you would. 

Have a super, wonderful day, because your kindness has just made mine a bit brighter. 

So wonderful, speedy, and friendly service, would highly recommend. 

Very impressed with all aspects of SERVPRO services and personnel was very professional.

Thank you to the gentlemen for moving my things with care. They were very polite. Tracie, you're the best and kept me sane through this ordeal. 

The crew packed everything perfectly with tissue paper and bubble wrap. Would use SERVPRO again and recommend you to all.  

They knew what they had to do, an excellent job - well done!

Great - showed up on time. Carpets look wonderful!

The guys did a fantastic jobs - very happy!

Thank you for your help with this unfortunate situation. Your staff had complete respect for me and my home. They obviously have good mothers!

Very professional and courteous. Would recommend to friends. Thank you.

I can't think of anything that could be improved by the crew. They were of the highest caliber, terrific and their job performed outstandingly. Job well done, thank you!

They did a great job. Homeowner was very pleased. 

Company should really be proud of employees, everyone has been very professional, polite, and have provided outstanding service. Thank you!

I want to take this opportunity to praise your team from SERVPRO of The Southtowns for excellent service and work they did for me recently after I experienced a toilet overflow that left my house needing a kitchen remodel. 

Your entire team was courteous, communicated clearly, and helped my family and I through a difficult situation.

I know now that if the need should arise, I would not hesitate to call your francise to help clean up another problem. 

To Everyone at SERVPRO,

I would like to thank all the team that came to my rescue. Everyone was professional and kind. Tracie was such a blessing every time I called. Perhaps too many times. I thank you for putting up with me and my small flood. 

Actually, after the stress level lowered, it became a learning experience on my part. I enjoyed laughing with Chuck and the rest of your employees. 


Our cleaners did an amazing job with our home and made us feel like nothing ever happened! They were extremely polite and worked amazingly! :)

The rating for your business is well above a 10. I've stated it a number of times and I will continue to state it - the work and ultimately the end result was by far more then I ever expected. The entire group was professional, courteous, knowledgeable and helpful. The list can go on and on really!

Never did I feel like I couldn't ask a question. I was consistently treated as if I were the only customer.

From the bottom of my heart, I can't thank you enough for your time, patience, work, professionalism and last by not lease, your sincere caring for the situation and me. 

All who came to our assistance were very understanding of our needs and were all very friendly and courtesy. 

Very professional and considerate. Thank you for your quick response and coordinating the restoration on this large loss. 

Everything is clean and beautiful and very nicely done! Love it!! Your employees were great!!

Frank and Mike H. were very professional, courteous, friendly, and did a wonderful job. They answered my questions and explained everything they were doing. I would recommend them to others!

Did a great job for us, pleasure to work with. I used SERVPRO of The Southtowns at work we had a 4 inch water main break and flooded 12 apartments, you guys came out and cleaned it all up and you are still servicing those 12 apartments did a great job!

The folks at SERVPRO of The Southtowns are wonderful. It is so refreshing to walk in and get fabulous customer service from the attentive, friendly, professional staff. The quality of the work was impressive. Our rug and cushions look like new. I would highly recommend SERVPRO of The Southtowns.

SERVPRO of The Southtowns employees were concerned, competent, reassuring, and courteous. If I needed I would request them again.

Keep doing what you do so well and hiring professional, friendly, thoughtful people.

We have been VERY impressed on our experience as a whole. We would HIGHLY recommend SERVPRO of The Southtowns!

Thank you for your help with this unfortunate situation. Your staff had complete respect for me and my home. They all have excellent manners!

The cleaners from SERVPRO of The Southtowns did an amazing job with our home and made us feel like nothing ever happened! They were extremely polite and worked amazingly!

The crew did a fantastic jobs. When we showed up they were very kind and respectful to us. Thank you so much for going the extra mile.

Under the bad situation at the house, SERVPRO made everything easier! Thank you!

The entire SERVPRO staff was professional, friendly, and extremely flexible and considerate of my time.

SERVPRO appears well organized and well staffed for this phase of the clean up (microbial growth removal). Staff was professional, clean, and informative. Kept us up to date with progress and planning.

I was extremely pleased with Dan and his crew. They were professional, polite, and very knowledgeable.

Tina and Chief's professionalism surpassed out expectations. They cleaned diligently, had a great eye for detail, and were so kind and courteous. I was ill and had to stay home from work as Tina and Chief cleaned our home after the fire. They were quiet and courteous and showed much compassion for my family during this difficult time.

Beginning with the office staff, Tracie and Jackie, including every team member that came to work at our home, Mike, Mike, Jake, Frank, Melissa, and, of course, Dan Duggan, were all great! Always polite and courteous to us and worked well together as a team.

Crew did a fantastic job. My family showed up while they were cleaning and the crew was kind and respectful to us. Thank you every much for going the extra mile.

Everyone was wonderful! Melissa was especially nice and so sweet. Great Job!

The Kids bathroom toilet overflowed right over the kitchen. A LOT! Thank you Emily and SERVPRO of The Southtowns! So glad you could come out so quickly!! The guys even got down on their hands & knees and wiped all the drywall dust from my hardwood floors when they were done!

Thank you so much, your guys were excellent! We had a sprinkler head burst at 1am. The guys were on site in less then an hour, they worked to extract water all through the night and morning and even stayed in good spirits.

You guys were GREAT every step of the way! Thank you SO much! - Amber W.

All SERVPRO employees I have dealt with have been outstanding! I have dealt with service providers both personally and professionally and I can never recall having such great service. The updates were most beneficial. Everyone seemed to take a personal interest in this - they really seemed to care.

My wife and I cannot let the opportunity pass without expressing our appreciation to SERVPRO for the professional and competent manner in which the various teams made significant repairs to our home. Each team was personable, capable, meticulous,and instructive. We were informed on a regular basis what the goals were for the day, how they were going to accomplish them, the progress they made, any roadblocks they encountered and the plan for the next day.