Flooding and Water Damage Restoration in Collins, NY

For over 25 years, SERVPRO of The Southtowns has been the leading water damage restoration team in Collins and North Collins, NY. Our team has the experience and certification necessary to deal with water damage of any size and type, from small leaks to sump pump failures to sewage backups to major disasters. Call 716-646-6684 for assistance. 

We work with insurance!

We make your insurance claim simple by working directly and transparently with you and your carrier. We even maintain partnerships with a variety of insurance companies, including:

  • Chubb
  • Cincinatti Insurance
  • Erie Insurance
  • Farmers Insurance
  • Hanover Insurance
  • Mercury Insurance
  • MetLife
  • Homesite
  • Nationwide
  • State Farm
  • The Hartford
  • Travelers
  • And more!

Estimate Policy

In most situations, our water estimates are free of charge and quickly scheduled. If you're shopping around for a restoration team, don't sign any paperwork until we can provide you with a detailed scope of work. Call 716-646-6684 today to get on the schedule.

Our 24/7 Response Guarantee

Even if it's 3am on Christmas, we'll be there. Our 1-4-8 Response Guarantee means that, within 1 hour of your after hours call, you'll be on the phone with our on-call manager. Within 4 hours, we'll be on-site to provide emergency services. Within 8 hours, we'll provide you with a verbal scope of work. It's that simple.

We're Collins and North Collins' leading restoration company for a reason - call 716-646-6684 today.

SERVPRO of The Southtowns

Flooding or Water Damage? Call Us Today – (716) 646-6684

24 Hour Emergency Water Removal Service

We know that water and flooding emergencies can happen any time, so we’re ready 24 hours a day, 7 days a week – including holidays. We provide immediate emergency water services to you Collins home or business, day or night.

Faster to Any Size Water Emergency

SERVPRO has over 2270 U.S. and Canadian Franchise locations, strategically positioned to be faster to any size disaster. If your Collins home or business is affected by water damage, we can provide an immediate emergency response that helps to prevent secondary damage and mold.

Highly-Trained Water Restoration Specialists

As leaders in the water damage industry, we have advanced training and expertise, not to mention a tremendous amount of hands-on experience.  We use this training and experience to quickly dry your home and restore it back to pre-water damage condition. Our process includes documentation of the drying process to validate your property is dry. Learn about our water damage training and certificates.

Locally Owned and Operated

We are proud to be an active member of this community. SERVPRO of The Southtowns is locally owned and operated so we’re already nearby and ready to help Collins residents and business owners with any-sized water and flood damage emergencies.

We are proud to serve our local communities:

Our Restoration Process

Every water damage event is a little different and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.

1.  Emergency Contact

When you call us, our consultant will guide you through several questions that will help us respond to your water emergency more quickly and efficiently. This initial contact is an important part of a fast, effective restoration.

2. Inspection and Damage Assessment

We carefully inspect your property’s water damage, determining the type of water damage and the areas affected. This is a crucial step to creating an effective plan of action that will result in a successful restoration.

3. Water Removal / Water Extraction

The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property which helps prevent secondary water damage and mold growth.

4. Drying and Dehumidification

After the bulk of the water has been removed, we use specialized equipment to target the water that’s harder to access. Our Professionals use less intrusive, scientific drying methods to draw the remaining water and moisture from your property with air movers and dehumidifiers.

5. Cleaning and Sanitizing

We clean, repair, and disinfect all of the restorable items and structures that were damaged by the water. We are adept at cleaning contents using a number of techniques. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

6. Restoration

Restoration is the process or restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet or may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

The Trusted Leader in Water Restoration

You can trust SERVPRO of The Southtowns to understand your water emergency and quickly respond with the equipment and trained professionals you need right now. SERVPRO recognizes how troubling a water loss can be for a homeowner. Give us a call at (716) 646-6684 and we can answer any questions you have. SERVPRO can help restore your home, making it “Like it never even happened.”

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