Flooding and Water Damage Restoration in Collins, NY

For over 25 years, SERVPRO of The Southtowns has been the leading water damage restoration team in Collins and North Collins, NY. Our team has the experience and certification necessary to deal with water damage of any size and type, from small leaks to sump pump failures to sewage backups to major disasters. Call 716-646-6684 for assistance. 

We work with insurance!

We make your insurance claim simple by working directly and transparently with you and your carrier. We even maintain partnerships with a variety of insurance companies, including:

  • Chubb
  • Cincinatti Insurance
  • Erie Insurance
  • Farmers Insurance
  • Hanover Insurance
  • Mercury Insurance
  • MetLife
  • Homesite
  • Nationwide
  • State Farm
  • The Hartford
  • Travelers
  • And more!

Estimate Policy

In most situations, our water estimates are free of charge and quickly scheduled. If you're shopping around for a restoration team, don't sign any paperwork until we can provide you with a detailed scope of work. Call 716-646-6684 today to get on the schedule.

Our 24/7 Response Guarantee

Even if it's 3am on Christmas, we'll be there. Our 1-4-8 Response Guarantee means that, within 1 hour of your after hours call, you'll be on the phone with our on-call manager. Within 4 hours, we'll be on-site to provide emergency services. Within 8 hours, we'll provide you with a verbal scope of work. It's that simple.

We're Collins and North Collins' leading restoration company for a reason - call 716-646-6684 today.

SERVPRO of The Southtowns

Flooding or Water Damage? Call Us Today – (716) 646-6684

24 Hour Emergency Water Removal Service

Flooding or water damage can affect your Collins home or business, day or night, without warning. That’s why we provide immediate emergency water damage restoration services 24 hours a day, 7 days a week – 365 days a year.

Faster To Any Size Water Emergency

When water damage strikes, a fast response is critical. Day or night, Collins residents and business owners can expect us to respond immediately to your water emergency.

Highly-Trained Water Restoration Specialists

We are water damage specialists. We get started quickly to get your property dry and back to pre-water damage condition. We use advanced water removal and drying equipment and scientific drying principles to get you property dry quickly, including documenting the drying process to validate your home or business is ready. Learn about our water damage training and certificates.

Locally Owned and Operated

We live and work in this community too; we might even be neighbors. As a locally owned and operated business, SERVPRO of The Southtowns is close by and ready to respond to your flood or water damage emergency. We are proud to be an active member of the Collins community and want to do our part to make our community the best it can be.

We are proud to serve our local communities:

Our Restoration Process

Every water damage event is a little different and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.

1.  Emergency Contact

When you call us, our consultant will guide you through several questions that will help us respond to your water emergency more quickly and efficiently. This initial contact is an important part of a fast, effective restoration.

2. Inspection and Damage Assessment

We determine the scope of your water damage at this stage is crucial to developing a plan of action. We inspect and test the damaged area to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

3. Water Removal / Water Extraction

The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property which helps prevent secondary water damage and mold growth.

4. Drying and Dehumidification

After the bulk of the water has been removed, we use specialized equipment to target the water that’s harder to access. Our Professionals use less intrusive, scientific drying methods to draw the remaining water and moisture from your property with air movers and dehumidifiers.

5. Cleaning and Sanitizing

Water damage also affects your belongings, like furniture, clothing, and personal items. We can clean restorable items using a number of specialized cleaning techniques. We also disinfect with antimicrobial treatments and remove odors using industrial air scrubbers and fogging equipment.

6. Restoration

The last step is restoring your home or business back to its pre-water damage condition. The restoration step can be relatively minor, such as replacing a few drywall panels, or could include major reconstruction, such as rebuilding entire rooms of a home or business.

The Trusted Leader in Water Restoration

You can trust SERVPRO of The Southtowns to understand your water emergency and quickly respond with the equipment and trained professionals you need right now. SERVPRO recognizes how troubling a water loss can be for a homeowner. Give us a call at (716) 646-6684 and we can answer any questions you have. SERVPRO can help restore your home, making it “Like it never even happened.”