Flooding and Water Damage Restoration in East Aurora, NY

For nearly three decades, SERVPRO of The Southtowns has been the leading water damage restoration company in East Aurora, NY. We've helped home and business owners deal with a variety of disasters, from roof leaks to sump pump backups to sewage overflows. Call 716-646-6684 for immediate service.

We work with insurance!

Water damage is bad enough - don't let your insurance claim drag you down. We work closely with both homeowners and their insurance to provide the highest standard of transparency and workmanship. We maintain partnerships with a variety of insurance companies, including:

  • Chubb
  • Cincinatti Insurance
  • Erie Insurance
  • Farmers Insurance
  • Hanover Insurance
  • Mercury Insurance
  • MetLife
  • Homesite
  • Nationwide
  • State Farm
  • The Hartford
  • Travelers
  • And more!

Estimate Policy

In most situations, our water damage estimates are fast, free and easy to understand. Before you choose a restoration team, allow us to come in and write up a scope of work so that you know exactly what you're dealing with. To get on the schedule, call 716-646-6684.

Our 24/7 Response Guarantee

There's never a good time for a disaster, but when you're dealing with a flood or backup on a weekend, holiday or in the middle of the night, things can seem so much worse. Don't sweat it - we offer 24/7 service and can be on-site in fewer than four hours to provide emergency services.

We're East Aurora's leading restoration company for a reason - call 716-646-6684 today.

SERVPRO of The Southtowns

Flooding or Water Damage? Call Us Today – (716) 646-6684

24 Hour Emergency Water Removal Service

Flooding or water damage can affect your East Aurora home or business, day or night, without warning. That’s why we provide immediate emergency water damage restoration services 24 hours a day, 7 days a week – 365 days a year.

Faster to Any Size Water Emergency

SERVPRO has over 2120 U.S. and Canadian Franchise locations, strategically positioned to be faster to any size disaster. If your East Aurora home or business is affected by water damage, we can provide an immediate emergency response that helps to prevent secondary damage and mold.

Highly-Trained Water Restoration Specialists

As water damage specialists, we have the experience, expertise, and the advanced training that enables us to get your property dried quickly and thoroughly. We use scientific drying principles and provide validation and documentation that your property is dry and the job is complete. Learn about our water damage training and certificates.

Locally Owned and Operated

We are proud to be an active member of this community. SERVPRO of The Southtowns is locally owned and operated so we’re already nearby and ready to help East Aurora residents and business owners with any-sized water and flood damage emergencies.

We are proud to serve our local communities:

Our Restoration Process

Every water damage event is a little different and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.

1.  Emergency Contact

When you call us, our consultant will guide you through several questions that will help us respond to your water emergency more quickly and efficiently. This initial contact is an important part of a fast, effective restoration.

2. Inspection and Damage Assessment

We carefully inspect your property’s water damage, determining the type of water damage and the areas affected. This is a crucial step to creating an effective plan of action that will result in a successful restoration.

3. Water Removal / Water Extraction

Typically, hundreds or thousands of gallons of water are removed using our powerful pumps and vacuums during the water removal process. We start this process as soon as possible to minimize further damage and to help prevent mold growth.

4. Drying and Dehumidification

After the bulk of the water has been removed, we use specialized equipment to target the water that’s harder to access. Our Professionals use less intrusive, scientific drying methods to draw the remaining water and moisture from your property with air movers and dehumidifiers.

5. Cleaning and Sanitizing

We clean, repair, and disinfect all of the restorable items and structures that were damaged by the water. We are adept at cleaning contents using a number of techniques. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

6. Restoration

Restoration is the process or restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet or may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

The Trusted Leader in Water Restoration

SERVPRO of The Southtowns understands your water crisis and is ready to respond with the right tools and crew. As a leader in the water restoration industry, SERVPRO is a trusted friend, standing by and ready to help you when a water emergency happens. We know that when water damage affects your home, it can be upsetting. Let us answer any questions you have at (716) 646-6684. We are ready to make this situation “Like it never even happened.”