Flooding and Water Damage Restoration in East Aurora, NY

For nearly three decades, SERVPRO of The Southtowns has been the leading water damage restoration company in East Aurora, NY. We've helped home and business owners deal with a variety of disasters, from roof leaks to sump pump backups to sewage overflows. Call 716-646-6684 for immediate service.

We work with insurance!

Water damage is bad enough - don't let your insurance claim drag you down. We work closely with both homeowners and their insurance to provide the highest standard of transparency and workmanship. We maintain partnerships with a variety of insurance companies, including:

  • Chubb
  • Cincinatti Insurance
  • Erie Insurance
  • Farmers Insurance
  • Hanover Insurance
  • Mercury Insurance
  • MetLife
  • Homesite
  • Nationwide
  • State Farm
  • The Hartford
  • Travelers
  • And more!

Estimate Policy

In most situations, our water damage estimates are fast, free and easy to understand. Before you choose a restoration team, allow us to come in and write up a scope of work so that you know exactly what you're dealing with. To get on the schedule, call 716-646-6684.

Our 24/7 Response Guarantee

There's never a good time for a disaster, but when you're dealing with a flood or backup on a weekend, holiday or in the middle of the night, things can seem so much worse. Don't sweat it - we offer 24/7 service and can be on-site in fewer than four hours to provide emergency services.

We're East Aurora's leading restoration company for a reason - call 716-646-6684 today.

SERVPRO of The Southtowns

Water or Flood Damage? Call Us Today – (716) 646-6684

24-Hour Emergency Water Removal Service

Flooding and water emergencies don’t wait for regular business hours and neither do we. We provide emergency water restoration services 24 hours a day, 7 days a week – including all holidays. East Aurora residents can expect an immediate response time, day or night.

Faster to Any Size Water Emergency

SERVPRO has over 2210 U.S. and Canadian Franchise locations, strategically positioned to be faster to any size disaster. If your East Aurora home or business is affected by water damage, we can provide an immediate emergency response that helps to prevent secondary damage and mold.

Highly-Trained Water Restoration Specialists

As water damage specialists, we have the experience, expertise, and the advanced training that enables us to get your property dried quickly and thoroughly. We use scientific drying principles and provide validation and documentation that your property is dry and the job is complete. Learn about our water damage training and certificates.

Locally Owned and Operated

We are proud to be an active member of this community. SERVPRO of The Southtowns is locally owned and operated so we’re already nearby and ready to help East Aurora residents and business owners with any-sized water and flood damage emergencies.

We are proud to serve our local communities:

Our Restoration Process

Every water damage event is a little different and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.

1.  Emergency Contact

When you call us, our consultant will guide you through several questions that will help us respond to your water emergency more quickly and efficiently. This initial contact is an important part of a fast, effective restoration.

2. Inspection and Damage Assessment

We carefully inspect your property’s water damage, determining the type of water damage and the areas affected. This is a crucial step to creating an effective plan of action that will result in a successful restoration.

3. Water Removal / Water Extraction

The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property which helps prevent secondary water damage and mold growth.

4. Drying and Dehumidification

We use specialized equipment to remove the remaining water which is harder to access. Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

5. Cleaning and Sanitizing

We clean, repair, and disinfect all of the restorable items and structures that were damaged by the water. We are adept at cleaning contents using a number of techniques. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

6. Restoration

Restoration is the process or restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet or may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

The Trusted Leader in Water Restoration

SERVPRO of The Southtowns knows what it’s like when a water disaster occurs and we are prepared to react with the right tools and trained professionals. We lead the water restoration industry, and can be trusted to help remediate your water loss. SERVPRO understands how overwhelming a water emergency can be for homeowners. Call us at (716) 646-6684 and let us make it “Like it never even happened.”