Flooding and Water Damage Restoration in East Aurora, NY

For nearly three decades, SERVPRO of The Southtowns has been the leading water damage restoration company in East Aurora, NY. We've helped home and business owners deal with a variety of disasters, from roof leaks to sump pump backups to sewage overflows. Call 716-646-6684 for immediate service.

We work with insurance!

Water damage is bad enough - don't let your insurance claim drag you down. We work closely with both homeowners and their insurance to provide the highest standard of transparency and workmanship. We maintain partnerships with a variety of insurance companies, including:

  • Chubb
  • Cincinatti Insurance
  • Erie Insurance
  • Farmers Insurance
  • Hanover Insurance
  • Mercury Insurance
  • MetLife
  • Homesite
  • Nationwide
  • State Farm
  • The Hartford
  • Travelers
  • And more!

Estimate Policy

In most situations, our water damage estimates are fast, free and easy to understand. Before you choose a restoration team, allow us to come in and write up a scope of work so that you know exactly what you're dealing with. To get on the schedule, call 716-646-6684.

Our 24/7 Response Guarantee

There's never a good time for a disaster, but when you're dealing with a flood or backup on a weekend, holiday or in the middle of the night, things can seem so much worse. Don't sweat it - we offer 24/7 service and can be on-site in fewer than four hours to provide emergency services.

We're East Aurora's leading restoration company for a reason - call 716-646-6684 today.

SERVPRO of The Southtowns

Water or Flood Damage? Call Us Today – (716) 646-6684

24-Hour Emergency Water Removal Service

Flooding and water emergencies don’t wait for regular business hours and neither do we. We provide emergency water restoration services 24 hours a day, 7 days a week – including all holidays. East Aurora residents can expect an immediate response time, day or night.

Faster To Any Size Water Emergency

Immediate action is crucial when dealing with water damage. With over 2250 U.S. and Canadian Franchise locations, we are strategically positioned to be faster to any-sized water emergency. East Aurora residents can expect an immediate response day or night.

Highly-Trained Water Restoration Specialists

As water damage specialists, we have the experience, expertise, and the advanced training that enables us to get your property dried quickly and thoroughly. We use scientific drying principles and provide validation and documentation that your property is dry and the job is complete. Learn about our water damage training and certificates.

Locally Owned and Operated

SERVPRO of The Southtowns is locally owned and operated so we are part of this community too. When you have a flooding or water emergency, we’re already nearby and ready to help. We take pride in being a part of the East Aurora community and want to do our part in making our community the best it can be.

We are proud to serve our local communities:

Our Restoration Process

Every water damage event is a little different and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.

1.  Emergency Contact

When you call us, our consultant will guide you through several questions that will help us respond to your water emergency more quickly and efficiently. This initial contact is an important part of a fast, effective restoration.

2. Inspection and Damage Assessment

We carefully inspect your property’s water damage, determining the type of water damage and the areas affected. This is a crucial step to creating an effective plan of action that will result in a successful restoration.

3. Water Removal / Water Extraction

The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property which helps prevent secondary water damage and mold growth.

4. Drying and Dehumidification

We use specialized equipment to remove the remaining water which is harder to access. Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

5. Cleaning and Sanitizing

We clean, repair, and disinfect all of the restorable items and structures that were damaged by the water. We are adept at cleaning contents using a number of techniques. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

6. Restoration

The last step is restoring your home or business back to its pre-water damage condition. The restoration step can be relatively minor, such as replacing a few drywall panels, or could include major reconstruction, such as rebuilding entire rooms of a home or business.

The Trusted Leader in Water Restoration

SERVPRO of The Southtowns understands your water crisis and is ready to respond with the right tools and crew. As a leader in the water restoration industry, SERVPRO is a trusted friend, standing by and ready to help you when a water emergency happens. We know that when water damage affects your home, it can be upsetting. Let us answer any questions you have at (716) 646-6684. We are ready to make this situation “Like it never even happened.”

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