East Aurora, NY Fire Damage Cleanup and Restoration

For over 25 years, we have been helping home and business owners in East Aurora, NY to pick up the pieces and move forward after suffering fires. Our fire restoration team has dealt with every type of fire, smoke and soot damage that you can imagine, and we're here to help with immediate service. Call 716-646-6684 24/7/365.

The Fire Restoration Process



Where there's water, there's fire. Water damage and fire damage often go hand-in-hand, as firefighters must use significant amounts of water to put out fires. Often, the first step of the fire restoration process is extraction and drying in order to prevent further damage to your structure and contents. After that, we can begin cleaning up the fire damage, smoke and soot. 

Our IICRC-certified technicians understand the science of fire restoration, and they're here to help 24/7/365.

We work with insurance!

We're proud to work directly with you and your insurance carrier on your fire damage claim. We even maintain partnerships with a variety of insurance companies, including:

  • Chubb
  • Cincinatti Insurance
  • Erie Insurance
  • Farmers Insurance
  • Hanover Insurance
  • Mercury Insurance
  • MetLife
  • Homesite
  • Nationwide
  • State Farm
  • The Hartford
  • Travelers
  • And more!

Estimate Policy

Most fire damage estimates are free, fast and extremely in-depth. Call 716-646-6684 for an estimate before you choose your fire damage restoration team - you'll be glad that you did.

SERVPRO of The Southtowns

Fire, Smoke, or Soot Damage? Call Today (716) 646-6684

24-Hour Emergency Fire Restoration Service

Fire emergencies can happen day or night, on weekend or holidays. That’s why we provide 24-hour emergency fire restoration services, 365 days a year. East Aurora residents can expect an immediate response time, day or night.

Faster to Any Size Fire Emergency

When fire and water damage strikes, a fast response is critical. We’re dedicated to responding immediately day or night to your East Aurora home or business. A faster response helps to prevent secondary damage and helps to reduce cost.

Locally Owned, with National Resources

We are proud to be an active member of this community. SERVPRO of The Southtowns is locally owned and operated so we’re already nearby and ready to help East Aurora residents and business owners with any-sized fire and smoke damage emergencies.

We are proud to serve our local communities:

Highly Trained Water and Fire Restoration Specialists

As water and fire damage specialists, we have the experience, the expertise, and the advanced training that enables us to get your property restored quickly and thoroughly. Learn about our fire damage training/certificates.

Our Fire Restoration Process

Every fire damage event is a little different and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” fire damage emergency.

Step 1: Emergency Contact

The fire restoration process begins when you call us. Our consultant will guide you through the crisis and may ask several questions to help us better understand the type of fire damage you experienced, determining the equipment and resources needed.

Step 2: Inspection and Fire Damage Assessment

We determine the scope of the fire and smoke damage by examining the affected areas and by testing the adjoining rooms for smoke and soot damage. An accurate assessment is crucial to the planning process. 

Step 3: Immediate Board-Up and Roof-Tarp Service (if needed)

In many fire damage cases, it’s necessary to board up missing windows and walls and to place tarps on a damaged roof. This helps to maintain security and to protect against further damage. 

Step 4: Water Removal and Drying (if water damage is present)

The water removal process begins almost immediately and removes the majority of the water. We then use dehumidifiers and air movers to remove the remaining water and complete the drying process. 

Step 5: Removal of Smoke and Soot from All Surfaces

Your property’s ceiling, walls, floors, and other surfaces will likely have smoke and soot residue. We’ll use specialized cleaning products, equipment, and techniques to properly clean your home or business. 

Step 6: Cleaning and Sanitizing

Any restorable items will be cleaned and sanitized. We’ll use a variety of specialized cleaning techniques to restore your belongings to pre-fire condition. Our professionals will also remove smoke and other odors using advanced air scrubbing equipment and fogging devices with deodorizers.

Step 7: Restoration

Restoration is the process or restoring your home or business to its pre-fire condition. Restoration may involve relatively minor repairs, such as replacing drywall and painting, or it could include significant reconstruction of entire rooms.

Trusted Fire Restoration Leaders

SERVPRO of The Southtowns is prepared to go into action when a fire strikes in East Aurora, NY. If your home or business has been damaged by fire and smoke, we know how shocking the event can be. SERVPRO is sensitive to the emotional stress property owners feel during this time. Our trained crew will work diligently to return your home to pre-fire condition as quickly as possible, keeping you informed all along the way.

Let us help – Call (716) 646-6684 and we will get started on your home restoration right away.

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