East Aurora, NY Fire Damage Cleanup and Restoration

For over 25 years, we have been helping home and business owners in East Aurora, NY to pick up the pieces and move forward after suffering fires. Our fire restoration team has dealt with every type of fire, smoke and soot damage that you can imagine, and we're here to help with immediate service. Call 716-646-6684 24/7/365.

The Fire Restoration Process



Where there's water, there's fire. Water damage and fire damage often go hand-in-hand, as firefighters must use significant amounts of water to put out fires. Often, the first step of the fire restoration process is extraction and drying in order to prevent further damage to your structure and contents. After that, we can begin cleaning up the fire damage, smoke and soot. 

Our IICRC-certified technicians understand the science of fire restoration, and they're here to help 24/7/365.

We work with insurance!

We're proud to work directly with you and your insurance carrier on your fire damage claim. We even maintain partnerships with a variety of insurance companies, including:

  • Chubb
  • Cincinatti Insurance
  • Erie Insurance
  • Farmers Insurance
  • Hanover Insurance
  • Mercury Insurance
  • MetLife
  • Homesite
  • Nationwide
  • State Farm
  • The Hartford
  • Travelers
  • And more!

Estimate Policy

Most fire damage estimates are free, fast and extremely in-depth. Call 716-646-6684 for an estimate before you choose your fire damage restoration team - you'll be glad that you did.

SERVPRO of The Southtowns

Fire, Smoke, or Soot Damage? Call Today (716) 646-6684

24-Hour Emergency Fire Restoration Service

Fire emergencies can happen without warning and don’t wait for regular business hours, so we’re ready 24 hours a day, 7 days a week—including holidays. If your East Aurora home is damaged by fire, we can respond quickly, day or night.

Faster to Any Size Fire Emergency

Immediate action is crucial when dealing with water and fire damage. We’re dedicated to responding immediately when you need help. A fast response helps lessen the damage, limits secondary damage, and reduces cost.

Locally Owned, with National Resources

SERVPRO of The Southtowns is locally owned and operated so we are part of the East Aurora community too. When you have a flooding or water emergency, we’re already nearby and ready to help. We’re also part of a network of over 2250 Franchises, including special Disaster Recovery Teams placed strategically throughout the country to respond to large-scale fire, water, and storm disasters.

We are proud to serve our local communities:

Highly Trained Water and Fire Restoration Specialists

As water and fire damage specialists, we have the experience, the expertise, and the advanced training that enables us to get your property restored quickly and thoroughly. Learn about our fire damage training/certificates.

Our Fire Restoration Process

Every fire damage event is a little different and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” fire damage emergency.

Step 1: Emergency Contact

We are available 24 hours, 7 days a week. When you call, one of our representatives will ask a series of questions about the fire damage to your home or business. This information helps us respond immediately with all the needed equipment and resources.

Step 2: Inspection and Fire Damage Assessment

We carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action.

Step 3: Immediate Board-Up and Roof-Tarp Service (if needed)

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, we can board up missing windows and walls and place tarps on damaged roofs. 

Step 4: Water Removal and Drying (if water damage is present)

If needed, we can begin the water removal process with powerful pumps and extraction units. This removes most of the water. We complete the water removal and drying process with industrial-strength dehumidifiers and air movers. 

Step 5: Removal of Smoke and Soot from All Surfaces

Your property’s ceiling, walls, floors, and other surfaces will likely have smoke and soot residue. We’ll use specialized cleaning products, equipment, and techniques to properly clean your home or business. 

Step 6: Cleaning and Sanitizing

Any restorable items will be cleaned and sanitized. We’ll use a variety of specialized cleaning techniques to restore your belongings to pre-fire condition. Our professionals will also remove smoke and other odors using advanced air scrubbing equipment and fogging devices with deodorizers.

Step 7: Restoration

Restoration is the process or restoring your home or business to its pre-fire condition. Restoration may involve relatively minor repairs, such as replacing drywall and painting, or it could include significant reconstruction of entire rooms.

Trusted Fire Restoration Leaders

SERVPRO of The Southtowns is prepared to go into action when a fire strikes in East Aurora, NY. If your home or business has been damaged by fire and smoke, we know how shocking the event can be. SERVPRO is sensitive to the emotional stress property owners feel during this time. Our trained crew will work diligently to return your home to pre-fire condition as quickly as possible, keeping you informed all along the way.

Let us help – Call (716) 646-6684 and we will get started on your home restoration right away.

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