Collins, NY Fire Damage Cleanup and Restoration

When fires ravage homes and businesses in Collins and North Collins, NY, more people call SERVPRO of The Southtowns than any other fire damage restoration company.

Why? Because our certified technicians can handle anything, from small fires in the kitchen to puffbacks to fires that raze structures entirely. If you've suffered a fire, call 716-646-6684 - we're here to help.

The Fire Restoration Process



Fire and water damage often come in tandem. Firefighters must use large amounts of water to put out fires, and it's vital to extract and dry your structure to ensure no further damage occurs and that no mold develops. After that, we'll start in on the fire, smoke, soot and odor cleaning to make your fire "like it never even happened." 

Our team is IICRC-certified in both fire and water restoration and available for immediate response - call 716-646-6684 for assistance.

We work with insurance!

Let us make your fire a little less stressful by working directly and transparently with both you and your insurance carrier. We even maintain partnerships with a variety of insurance companies, including:

  • Chubb
  • Cincinatti Insurance
  • Erie Insurance
  • Farmers Insurance
  • Hanover Insurance
  • Mercury Insurance
  • MetLife
  • Homesite
  • Nationwide
  • State Farm
  • The Hartford
  • Travelers
  • And more!

Estimate Policy

Most fire estimates are fast, free and detailed. Don't sign paperwork to start on fire restoration before SERVPRO of The Southtowns puts together a scope of work for you - call 716-646-6684 to get on the schedule.

SERVPRO of The Southtowns

Fire, Smoke, or Soot Damage? Call Today (716) 646-6684

24-Hour Emergency Fire Restoration Service

Fire emergencies can happen without warning and don’t wait for regular business hours, so we’re ready 24 hours a day, 7 days a week—including holidays. If your Collins home is damaged by fire, we can respond quickly, day or night.

Faster to Any Size Fire Emergency

When fire and water damage strikes, a fast response is critical. We’re dedicated to responding immediately day or night to your Collins home or business. A faster response helps to prevent secondary damage and helps to reduce cost.

Locally Owned, with National Resources

SERVPRO of The Southtowns is locally owned and operated so we are part of the Collins community too. When you have a flooding or water emergency, we’re already nearby and ready to help. We’re also part of a network of over 2250 Franchises, including special Disaster Recovery Teams placed strategically throughout the country to respond to large-scale fire, water, and storm disasters.

We are proud to serve our local communities:

Highly Trained Water and Fire Restoration Specialists

We specialize in fire and water restoration. We’ve received advance training in restoration techniques and we have the experience and specialized equipment to quickly restore your property. Learn about our fire damage training/certificates.

Our Fire Restoration Process

Every fire damage event is a little different and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” fire damage emergency.

Step 1: Emergency Contact

The fire restoration process begins when you call us. Our consultant will guide you through the crisis and may ask several questions to help us better understand the type of fire damage you experienced, determining the equipment and resources needed.

Step 2: Inspection and Fire Damage Assessment

We carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action.

Step 3: Immediate Board-Up and Roof-Tarp Service (if needed)

In many fire damage cases, it’s necessary to board up missing windows and walls and to place tarps on a damaged roof. This helps to maintain security and to protect against further damage. 

Step 4: Water Removal and Drying (if water damage is present)

If needed, we can begin the water removal process with powerful pumps and extraction units. This removes most of the water. We complete the water removal and drying process with industrial-strength dehumidifiers and air movers. 

Step 5: Removal of Smoke and Soot from All Surfaces

We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces. 

Step 6: Cleaning and Sanitizing

We clean and sanitize the restorable items and structures damaged by the fire. Our professionals use a variety of cleaning techniques to restore your belongings to pre-fire condition. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

Trusted Fire Restoration Leaders

When fire and smoke damage your Collins, NY property, you can trust SERVPRO of The Southtowns to restore your home or business back to its original state. We understand that fire doesn’t just damage your home, but also causes emotional distress as well. Trained SERVPRO franchise professionals will talk to you through the entire restoration process, and work hard to get you back into your property soon.

Call (716) 646-6684 - We are ready to start restoring your home to pre-fire condition.

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