Stop the water first!

8/31/2023 (Permalink)

When we take in a water damage mitigation call and someone requests restoration services, once of the first things that we ask them is whether the source of the water has been stopped. 

The reason for this is pretty straightforward - if there's still water coming into the structure, then stopping it is priority number one. Otherwise, we'll be extracting and re-extracting until the end of time trying to prevent further damage from occurring, and we'll never really make any progress on drying the structure out.

Of course, stopping the source is often easier said than done. If the problem has something to do with plumbing, like a burst or leaking pipe, then stopping the flow is relatively easy - just turn it off. But if someone is suffering from a roof leak, a foundation leak, or an undetermined source of flooding, then stopping the source can be complicated.