We're Proud to Work with Chubb Insurance

4/14/2021 (Permalink)

We're proud to work with all of our insurance partners!

Here at SERVPRO of The Southtowns, we’re happy to work with your insurance carrier and adjuster, no matter who holds your policy.

That said, we do maintain special relationships with a select group of companies that believe deeply in the value of restoration, mitigation and reconstruction. One of our favorite partners is Chubb Insurance.

How does SERVPRO of The Southtowns work with Chubb Insurance?

On a national level, SERVPRO has a detailed agreement in place with Chubb that covers fire, smoke, water damage, mold remediation, contents cleaning and reconstruction services for both their residential and commercial clients.

The details of this agreement are highly technical and specific to the type of work we do, so we won’t go into specifics. Basically, it lays out a strict standard of work and communication that we must follow every single time that we work with one of Chubb’s insureds.

This standard covers everything from responding to the very first phone call to maintaining an open line of communication with the insurance adjuster to providing the highest level of mitigation work possible.

How does this relationship benefit the insured?

The entire reason that we have this agreement in place is because it makes things easier for the insured in a difficult time. If you’ve ever suffered a disaster at your home or business, then you know how difficult and confusing it can sometimes be to get the help you need. The agreement with Chubb lays the process out in black and white, limiting delays, miscommunication and any other obstacles that might get in the way of making your loss “Like it never even happened.”

Are you a Chubb insured that needs help? Call us 24/7/365 at 716-646-6684 – we’re here to help all over Western New York.