Damaged in a Storm? Work with Someone Who Can Put Things Back Together.
12/2/2020 (Permalink)
What’s better - having 5 companies help you out after you suffer from storm damage, or working with one?
Let’s put it a different way. What’s easier - herding one cat, or herding ten?
You get the point. Especially when you’re dealing with a catastrophe in your own home, you want to limit the amount of complexity that you’re dealing with.
Don’t take our word for it. JD Power, in their recent 2020 Property Claims Satisfaction Study, found that one of the most important factors in resolving an insurance claim satisfactorily was “single voice.”
By “single voice,” they mean limiting the amount of vendors and stakeholders that you’re working with so that you can streamline the process of putting your life back together.
At SERVPRO of The Southtowns, we’ve made many investments in providing our storm damage customers with “single voice.” We’d like to focus on one in particular today.
Reconstruction: the Key to Single Voice
You may not realize it, but not every restoration company, or even every SERVPRO franchise, is the same. One of the things that sets SERVPRO of The Southtowns apart is that we have a dedicated, full-time reconstruction team on staff.
The benefits of this team for our customers go far beyond the work that they do. Our customers get a ton of peace of mind from knowing that, once the restoration work is complete, we’ll be able to transition seamlessly into rebuilding and reversing any damage that occurs. More than that, though, being able to work with our recon team means that they’ll avoid the headache of sourcing contractors, vendors, supplies and managing everyone’s different schedules just to get their reconstruction work done. They also know they’ll be working with a team that knows how to navigate the intricacies of different insurance situations to help to make sure they get the most bang for their buck.
In other words, when SERVPRO of The Southtowns can be the “single voice” of restoration and reconstruction, we’re able to provide benefits far beyond logistics. We make the entire process easier, seamless, and more straightforward than it would be otherwise, making it “Like it never even happened,” for more customers faster.
Need our help? Call 716-646-6684 today.