An interview with Chris Ferguson – Production Manager at SERVPRO of The Southtowns

3/20/2019 (Permalink)

Chris has been a part of the SERVPRO of The Southtowns family since 2003

An interview with Chris Ferguson – Production Manager at SERVPRO of The Southtowns

What is one of the most interesting projects you have worked on SERVPRO of The Southtowns?

We had to set up a very large containment center for mold remediation in a middle school gymnasium. It was like building a room inside a room.

What makes you proud to work at SERVPRO of The Southtowns?

We are a family owned and operated business that is able to reach a lot of people when disaster strikes. Also, I am proud of how much we have grown since I started and all the technologic advances in the industry.

What is something that still surprises you?

The products and equipment are constantly being upgraded and improved.

What is our greatest strength?

Our knowledge and experience. After over 20 years in this industry, there isn’t much we haven’t seen.

What is your greatest professional achievement?

Working my way up from carpet cleaner to a production manager. I am 15 years strong with SERVPRO of The Southtowns and I am constantly learning and striving for more!

What is your work environment like at SERVPRO of The Southtowns?

We are very team based. Everyone gets along and has fun, but when it’s time to take care of business we are all hands on deck.

What is your management style?

I would said I am fair but firm. I try to use teachable moments.

Where do you see the company going in the next 5 – 10 years?

We just keep growing! I am looking forward to hiring more people and being able to expand our reach to help more and more homes and businesses across Western New York.

What would make someone successful at SERVPRO of The Southtowns?

Commitment and hard work. This is not an easy job, there is manual labor, long nights, and dirty work sites, but someone who is willing and able to do what’s needed when its needed, able to change on the fly, things are always changing.

Thank you for taking the time to answer our questions Chris! You are an integral part of our team.